FamPace support

We’re a small family team — real people read every message.

Email us: [email protected] — we usually reply within a day.

Common questions

How do I add my family? Family tab → Add (or the Invite figure). Each person gets a one-time code, link or QR.

My Apple Watch workout isn’t showing. Me → Apple Health → Check now. If it finds 0 workouts, open iPhone Settings → Health → Data Access & Devices → FamPace and turn on Workouts.

How do I send a workout to my Watch? Plan → Send to Watch, or tell Fam “start a 30 minute walk on my watch”. Open Workout on the Watch and tap it.

How do I turn on reminders? Me → Reminders.

How do I delete my account? Me → Settings → Account & family → Delete my account. It removes your data from our servers.

Is FamPace medical advice? No — general fitness and nutrition guidance. Check with your doctor before starting a new program.

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